How we use your information This privacy notice provides information about the ways in which we collect, store, share or keep personal information provided by our customers.
Using our website:
Customer Usage: Customer usage is tracked to ensure that customers supplying payment information can do so in a safe and secure manner. When a customer uses our website, a session cookie is created. This creates a unique identifier, ensuring that your details can only be attached to your purchase, guarding against fraudulent activity. The session cookies have a short lifespan and ‘time-out’ after a short period of time. The cookies are not logged by us and we do not retain a record.
Calling Us: We do not collect Calling Landline Identification (CIL) or any other information on the origins of a call. We do not record or retain phone conversations.
Emailing us: Any emails sent to us are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
Making a complaint to us: When we take on a complaint, a file is generated. This will usually contain personal information about the complainant and any other individuals involved in the complaint. We will only collect personal information that is necessary to investigate the complaint. We do gather and publish case studies and statistical information on the number and type of cases we process, but all information is annonymised and does not identify any individual. We will usually have to disclose the complainant’s identity to whomever the case is against. We will try to facilitate a complainant who wishes to remain anonymous, but if a case proceeds it is generally inevitable that the identities of both parties are revealed. This is to ensure fairness in the legal process. If sensitive personal data is collected for the purposes of a complaint, appropriate measures will be taken to ensure that it is safely processed. The information contained in complaint files will be kept in line with our retention policy. This means that information will be held for six years from the last date of action on the file. It will be kept in a secure environment and available only to those who need to access it. When we take enforcement action, we may publish the identity of the defendant in our Annual Report or elsewhere. We will not identify the complainant, unless the information is already in the public domain.
Access to personal information: We will respond to Section 3 requests (confirmation of the existence of data) made under the Data Protection Acts, but we are not required to comply with Section 4 requests (release of data). This is to ensure fairness and privacy in the investigation process.
Disclosure: As far as possible, we will not disclose personal data without consent. However, when we investigate a complaint we may need to share personal information with the other parties concerned. We will consider any request for anonymity in respect of a case, but we cannot guarantee that it will be possible to enforce it. We will not disclose your personal data to third parties except in instances where an individual has consented to the disclosure, or we are obliged by law to disclose the data. Third parties to whom we may disclose information include organisations such as An Garda Síochána.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
The contents of this website may be freely accessed and downloaded on a temporary basis for personal use. However, the following acts are prohibited in respect of any of the content featured on this website:
- Public performance or display
- Any rental leasing or lending of any material obtained or derived from the website
- Unauthorized reproduction, including the extraction and/or storage in any retrieval system or inclusion in any other computer program or work
Copyright and Reproduction
Please note that copyright in all content comprising or contained within this website remains with the The Curragh Racecourse and Enigma Marketing Limited and other copyright owners as specified. For more information on obtaining permission to reproduce our website material, please contact us.
DisclaimerThe Curragh Racecourse and Enigma Marketing Limited respects the intellectual property rights of others. We have therefore taken all reasonable efforts to ensure that the reproduction of all content on these pages (including but not restricted to images, text, video and audio), is done with the full consent of copyright owners. If you have any queries in relation to this, please contact The Curragh Racecourse and Enigma Marketing Limited , Curragh, County Kildare, Ireland.
In the compilation of the website, every care has been taken to ensure accuracy. Where errors or omissions are brought to the attention of the The Curragh Racecourse and Enigma Marketing Limited , amendments will be made as speedily as possible. However, the The Curragh Racecourse and Enigma Marketing Limited does not accept any liability for direct or consequential loss caused to the user arising from anything contained in this site or for any error or omission in it.
The Curragh Racecourse and Enigma Marketing Limited makes no warranty that the website service will be uninterrupted or error free. Linking to external websites does not necessarily constitute an endorsement by The Curragh Racecourse and Enigma Marketing Limited of any products, services, policies or opinions of the organisation or individual.
Please Note: All bookings taken on www.curraghhospitality.com are subject to the terms and conditions shown on the website.